Subscription Items: We stand by our Best Butts Guarantee and want you to love all of your shipments, but if one misses the mark please let us know so we can make it right! Please write in to firstname.lastname@example.org and our Customer Service team will be happy to assist you.
Shop Items, Gift Cards and other add-ons: All shop merchandise can only be returned for store credit minus a $7.50 restocking fee. In order to be granted a return of shop merchandise, all products must be unworn, unwashed and have the original packaging attached or available to ship the item(s) back in. Our team can be reached at email@example.com for a return label and will issue the virtual gift card for store credit once the item(s) arrive back at our warehouse. All Gift Cards purchases and promotional items are final sale.